FAQ's

Priceless.com gives Mastercard cardholders access to exclusive experiences across theatre, sports, entertainment, travel, dining, and much more. Through our carefully selected partners, you can enjoy unique opportunities that aren't available anywhere else, from premium event access to unforgettable behind-the-scenes experiences. 

For theatre lovers, priceless.com offers access to some of London's most acclaimed West End productions, including preferred tickets, exceptional seats, exclusive packages, and unique theatre experiences. Mastercard cardholders can also benefit from special offers and access through our growing network of leading London theatre partners. 

1. How do I book a theatre event with Priceless?

Booking a theatre experience on priceless.com is simple. Browse the featured theatre events on the priceless.com platform and select the experience you'd like to attend. Once you've chosen your event, you will either check-out via priceless.com itself or you may be directed to the relevant theatre partner's booking page to complete your purchase and secure your experience. 

2. Do I need a Mastercard card to book theatre experiences?

Yes, all experiences on priceless.com are exclusively available to Mastercard cardholders. You’ll need to register with a valid Mastercard card to book theatre experiences on our page. If you don’t currently own a Mastercard card and are interested in applying for one, please visit Mastercard find a card site to browse and apply for a card that fits your needs. Are new events added regularly? How can I stay informed about new theatre experiences?

3. Are new events added regularly? How can I stay informed about new theatre experiences?  

Yes, new theatre experiences, events, and exclusive opportunities are added throughout the year. From new West End productions to limited-time experiences and special performances, there's always something new to discover on Priceless.To stay informed about the latest releases and exclusive offers, sign up for our newsletter and be among the first to hear about upcoming productions, special events, and newly available experiences.

4. What are the must-see theatre productions in London?

London's West End is home to some of the world's most celebrated theatre productions. Whether you're looking for award-winning musicals, spectacular stage effects, or unforgettable storytelling, must-see shows include Harry Potter and the Cursed Child, Billy Elliot The Musical, Cinderella, Jesus Christ Superstar, Matilda The Musical, My Neighbour Totoro, The Comedy About Spies, The Lives of Others, The Phantom of the Opera, The Traitors: Acts of Betrayal, and Showstopper! The Improvised Musical. With something for every theatre lover, these productions offer some of the very best live entertainment London has to offer.

London also offers a fantastic range of family-friendly theatre productions suitable for a variety of ages. Popular choices include Billy Elliot The Musical, Cinderella, Matilda The Musical, My Neighbour Totoro, The Comedy About Spies, and Harry Potter and the Cursed Child. These shows combine engaging stories, memorable performances, and family appeal, making them ideal for a day out in the West End. Please go to specific experience pages on priceless.com for more age guidance on productions.

5. Which London theatres offer accessible seating and services?

Many London theatres provide accessible seating and services to help create an enjoyable experience for all guests. Mastercard partners with a number of leading West End venues, including Theatre Royal Drury Lane, The London Palladium, Cambridge Theatre, Adelphi Theatre, Gillian Lynne Theatre, and His Majesty's Theatre. For information about accessible seating, companion tickets, hearing assistance, or other accessibility requirements, please contact the relevant venue directly and their teams will be happy to assist.