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Priceless Terms of Use

Terms of Use – priceless™

A new level of culture, adventure and discovery Special offers just for Mastercard cardholders. [ German version ]


Welcome to priceless™ web site. The priceless™ web sites ("Site") are offering priceless™, a promotional program bringing experiences, offers, and content to Mastercard cardholders (the "Program") provided by Mastercard Europe SA, 198/A Chaussee de Tervuren, 1410, Waterloo, Belgium ("Mastercard"). The Site provides you with access to a priceless™ World of experiences, promotional offers, card benefits and relevant content. Please read these terms of use and any additional terms and conditions that may be published by Mastercard on the Site (collectively referred to as the "Terms of Use") carefully before you use the site or subscribe to Marketing Communications and keep them for your records. When you use priceless™, you agree to the Terms of Use. The Terms of Use set forth the terms applicable to your participation in the Program and the use of the Site in connection with your participation in the Program. IF YOU HAVE ANY QUESTIONS ON THE TERMS OF USE, YOU SHOULD CONSULT WITH A LAWYER BEFORE REGISTERING FOR THIS SITE.

If you do not agree to the Terms of Use, do not visit and use the site.

In these Terms of Use, the words "you" and "your" mean the person who has accessed and is using the site. The words "we," "us" and "our" mean MasterCard.

This Site is operated by Mastercard.


The Site

The Site offers benefits for Mastercard cardholders. We are bringing to you a priceless™ "World" of adventures, offers, experiences and other benefits. Benefits of the Site include one of a kind offers and experiences. Email Newsletters can be set to keep you up to date on the newest offers and experiences. Certain offers will be exclusive to World Elite or Platinum cardholders only. To take advantage of exclusive offers for World Elite cardholders you will be required to use an eligible World Elite Mastercard that was issued in your name and for which you have payment responsibility for payment. Your World Elite Mastercard can be identified on the front or back of your card.

The following conditions apply to your participation in the Program: (i) your World Elite or Platinum Mastercard card or your Mastercard card has to be issued by an Austrian financial

institution to you; (ii) you must be at least 18 years of age; and (iii) you must be a legal resident of Austria. If you have any questions or issues about whether a Mastercard card can be used on this Site, please contact Customer Service listed below.

By using the site, you agree that: (i) you represent only yourself here and no other person; (ii) you will provide accurate information to Mastercard, including, but not limited to, information required to sign up to Marketing Communications; (iii) you will not use the Site to reproduce, duplicate, copy, sell, resell, distribute, publish, or exploit for any commercial purpose the software, content, offers, experiences, products, or services provided by Mastercard or obtained through the Site without obtaining the express, prior written consent of Mastercard. This restriction includes any attempt to incorporate any information from the Site into any other directory, product, or service; (iv) you will provide for your own access to use the Site, including, but not limited to, obtaining and maintaining all telephone, computer hardware and software, and other equipment and paying all related charges; (vi) you will not use the Site in any manner that adversely affects the availability of its resources to or enjoyment by other users or in any manner that could damage, disable, overburden, or impair Mastercard's or service provider's servers or networks; and (vii) you will not use the Site for any purpose that is unlawful or prohibited by the Terms of Use. Back to Top


Right to Use Site Content

You may view, share, print or download any Content, as defined below, from the Site for your own personal use. You may not license, republish, distribute, copy, assign, sublicense, transfer, sell, prepare of derivative works or otherwise use any Content for non-personal purposes. No part of any Content may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use. You may not access or use the Site in any way that could or is intended to damage or impair the Site, or any server or network underlying the Site, or interfere with anyone else's use and enjoyment of the Site. You may not portray Mastercard, or its products or services in a false, misleading, derogatory, or otherwise offensive matter or imply a sponsorship or endorsement of your site, page or content by Mastercard. You may not use automated systems (e.g., robots, spiders, etc.) to access the Site. You will not collect personally identifiable information of other users of the Site or to sell or otherwise exploit that information. All right, title and interest in and to the Site and all Content contained therein are reserved and owned by Mastercard. Back to Top


Changes to the Site and Terms of Use

Mastercard reserves the right to change or modify Content, materials or information appearing on or in connection with this Site or discontinue the Program at any time Back to Top



Mastercard may terminate your participation in the Program or restrict your access to the Site for any reason at any time. Back to Top


Intellectual Property Rights

The Site Content is protected by applicable intellectual property laws and all Content is owned by Mastercard or used by Mastercard under a license or with permission. All text, formatting including without limitation the selection, coordination and arrangement of materials on the Site, and the images, graphics, animation, tools, widgets, applications, commercials, videos, music, sounds, articles, copy, creative materials, photos, trademarks, service marks, trade names, and logos, and other materials and information on this Site (collectively "Content") are subject to the intellectual property rights of Mastercard, its subsidiaries and affiliates, and their respective licensors and licensees. These materials may not be copied, reverse engineered, decompiled, disassembled, modified, reposted to other web sites, framed, deep linked to, changed, or otherwise distributed, redistributed, licensed, sublicensed or transferred in any form by you. Nothing contained on the Site shall be construed as granting, by implication, estoppel or otherwise, any license or right to make commercial use of any Mastercard trademark, intellectual property right or copyrighted material without Mastercard's prior written permission. The trademarks, logos, trade names and service marks, whether registered or unregistered (collectively the "Trademarks") displayed on the Site are Trademarks of Mastercard and its third party alliance partners. Nothing contained on the Site should be construed as granting by implication or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Mastercard or such third party that may own the Trademark.

Any unauthorised commercial use of these materials will violate Mastercard's intellectual property rights and will be subject to Mastercard's full legal rights and remedies. Back to Top


Copyright Complaints

In operating the Site, Mastercard may act as a "services provider" and offer services as online provider of materials and links to third party web sites. As a result, third party materials that Mastercard does not own or control may be transmitted, stored, accessed or otherwise made available using the Site. Mastercard has in place certain legally mandated procedures regarding allegations of copyright infringement occurring on the Site and has adopted a policy that provides for the immediate removal of any content or the suspension of any user that is found to have infringed on the rights of Mastercard or of a third party, or that has otherwise violated any intellectual property laws or regulations, or this Agreement. If you believe any material available through the Site infringes a copyright, you should notify Mastercard. Mastercard will respond expeditiously to remove or disable access to the material claimed to be infringing. You should address infringement notices to: Mastercard Europe SA, 198/A Chaussee de Tervuren, 1410, Waterloo, Belgium, Attn: Legal Department.

Please provide the following notice:

1.Identify the copyrighted work or other intellectual property that you claim has been infringed;

2.Identify the material on the Site that you claim is infringing, with enough detail so that Mastercard may locate it on the Site;

3.A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

4.A statement by you declaring that (a) the above information in your notice is accurate, and (b) that you are the owner of the copyright interest involved or that you are authorized to act on behalf of that owner;

5.Your address, telephone number, and email address; and

6.Your physical or electronic signature Back to Top


Merchant and Merchants Offers

Merchants (including nonprofits) may provide to Mastercard certain offers, experiences or other benefits on the purchases of goods and services ("Offers") that will be available on the Site or directly through the merchant. Such Offers are subject to certain terms and conditions for each Offer and may change at any time without notice to you. Mastercard will not be liable for any loss

or damage incurred as a result of any interaction and the conclusion of agreements between you and a merchant with respect to such Offers. Mastercard does not endorse or warrant the merchants that are accessible through the Site nor the Offer that they provide on the Site or on their own web site. Back to Top


Contests and Sweepstakes

From time to time, we make you aware of certain Mastercard or third party related contests and sweepstakes or other promotions. All such contests, sweepstakes and promotions are subject to the Official Rules or Terms and Conditions for such sweepstakes, contests and promotions and all related applicable laws, regulations and statutes. Back to Top


Third Party Content and Links to Other Web Sites

The Site may contain third party content and links to other web sites that are completely independent of this Site. Third-party content and links are included solely for the convenience of users and do not constitute any approval, endorsement or warranty by Mastercard. Moreover, Mastercard is not responsible for the accuracy, completeness, or reliability of third-party information, or the products or services offered or sold through any linked webs site and you assume sole responsibility for the use of third-party information. Any agreements, transactions, or other arrangements made between you and such third party are made solely at your own risk. When you click on a third-party link, you will leave the Site. Any personal information you submit on the resulting site will not be collected or controlled by Mastercard but will be subject to the privacy notice or terms of use of the resulting site. Please review the privacy policy and terms of use of the resulting site for more information on its privacy practices.

Mastercard is not responsible for examining or evaluating, and we do not warrant the offerings of any third party content or Offer presented on this Site. Mastercard does not assume any responsibility or liability for the actions, Offer and content of all these and any other third parties. Carefully review the Offer details and terms and conditions prior to purchase. Back to Top



You will indemnify, defend and hold Mastercard and its business partners and their respective officers, directors, employees and affiliates harmless from any liability, loss, claim and expense, including without limitation, reasonable attorneys' fees and expenses, culpably caused by you and related to or arising from: (i) your violation of these Terms of Use; (ii) your misuse of the Site; and (iii) your violation or infringement of copyright or other intellectual property or other rights of third parties contained in your Submissions and/or any other violation of law or breach of contract obligations relating to the Submissions. Back to Top



While Mastercard will use reasonable efforts to ensure that all material on this Site is correct; however, accuracy cannot be guaranteed and Mastercard does not make any guarantees nor any representations regarding the accuracy, completeness or authenticity of any information contained in this Site.



Limitation of Liability


Without limiting the foregoing, we are not responsible for any errors in a third party’s Offer details or terms and conditions, any card account fees or penalties that you incur on your World Elite Mastercard or Mastercard card as a result of your use of priceless™, including fees and

penalties that may result from reversals. Merchants or your issuing financial institution may report information regarding priceless™ and your participation in it to tax authorities. Merchants and your issuing financial institution may not vary these terms as applied to the relationship between you and us and may not make any commitments that are binding on us. Back to Top


Inapplicability of Terms of Use to any Mastercard Payment Card Cardholder Agreement

Mastercard is a leading payment services organization. Mastercard is not a financial institution and does not issue credit, debit, cheque or payment cards of any type of nature. Your Mastercard-branded payment card relationship is with an issuing bank or financial institution. Any and all questions or issues regarding your Mastercard-branded payment card or cardholder account should be directed to the bank or financial institution that issued your card, and not to Mastercard. While Mastercard has a relationship with your issuing bank or financial institution, that relationship does not pertain to individual cardholders or payment card accounts. Back to Top



These Terms of Use shall be construed, interpreted and performed exclusively according to the laws of Austria, without giving effect to any principles of conflicts of law. Any action at law or in equity arising out of or directly or indirectly relating to these Terms of Use or this Site shall be filed only in Austrian courts. Such courts shall be competent for the purposes of any action related to the Site, your access or use thereof, or these Terms of Use.

These Terms of Use may not be assigned by you. Mastercard may assign its rights and obligations set forth in these Terms of Use at any time. Should any part or provision of these Terms of Use be held unlawful, void, invalid or unenforceable, that portion shall not affect the validity and enforceability of any remaining provisions. Except as provided herein, these Terms of Use constitute the entire agreement between you and Mastercard pertaining to their subject matter. Certain provisions of these Terms of Use may be superseded or added to by designated legal notices or terms located on particular pages, applications, tools or other materials that you may access within this Site. Mastercard's failure to enforce any provision of these Terms of Use or any

additional terms shall not be deemed a waiver of such provisions nor of its right to enforce such provision. These Terms of Use and any related documents may be accepted in electronic form (e.g., by an electronic or other means of demonstrating assent) and your acceptance will be deemed binding between you and Mastercard. Back to Top


Customer Service
For customer service, please visit our Contact us page.