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European Accessibility Act – Accessibility Statement


Our Commitment

 

At Mastercard, we are committed to making our products and services accessible to everyone and strive to align our applications with the Web Content Accessibility Guidelines (WCAG) and/or other relevant standards.

 

Scope of This Statement

 

This statement applies to the following products and services:

  • Priceless.com

 

Accessibility Measures Implemented

 

We have taken the following steps towards accessibility:

  • Continuous work to maintain conformance with EN 301 549, including WCAG 2.2 AA standards
  • Compatibility with screen readers
  • Keyboard navigability
  • Improved descriptive alt text
  • Focus on contrast ratios for text and UI elements
  • Text resizing up to 200%
  • Error messaging and form validation

 

Feedback and Contact Information

 

We welcome feedback on the accessibility of our services and are continuously working to improve accessibility. If you encounter any accessibility barriers (including if you need an accessible copy of this document); have suggestions for improvement; or wish to make an accessibility related complaint, please contact us at:

  • Email: priceless.accessibility@mastercard.com
  • List of Phone Numbers for Customer Service:
    • Bulgaria: 008002100648 
    • Croatia: 08009917 
    • Czech Republic: 800050828 
    • Netherlands: 08004000019 
    • United Kingdom: +44 203 901 2868 
    • France: +33 1 86 99 02 32
    • Germany: +49 695 0985672 
    • Greece: 0080044141726 
    • Italy: +39 02 87 10 39 10 
    • Norway: 80058285 
    • Romania: 0800400639 
    • Serbia: 0800800630 
    • Spain: +34 91 050 77 02 
    • Sweden: 851989636 
    • If you don’t see your country listed here, please call the customer service call center that speaks your preferred language or call the English customer service call center to ensure that your call will be transferred to the right language agent. You can find more languages on our contact us page here