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Many common questions can be answered by checking out our Frequently Asked Questions

If you have a question about redeeming an offer or experience that is featured on this website, please contact the merchant with any questions. If you have general questions about the program that are not answered in the FAQs section, we are happy to help you. Please complete this form and we will endeavour to get back to you within three business days.
Please note that MasterCard Worldwide does not issue cards directly nor manage consumer accounts. If you are inquiring about a lost/stolen card, rate queries, account balance or any other account queries please contact the financial institution who issued your payment card for assistance. For any additional queries please complete the form below.

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