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ITEM ADDED TO CART
Clear Selection
At which types of stores can you receive cashback (money back) in the current (2nd) campaign?
In the campaign from 2nd of April to 25th of June 2024 (the 2nd of 4th campaigns of the Mastercard Tuesday program in 2024), you get cashback for purchases made with your Mastercard card (eligible and registered in the campaign) at physical supermarkets and grocery stores or online, that are registered in the Mastercard system under merchant code (MCC) 5411.
After shopping at the supermarket or grocery store on Tuesday, do I need to do anything with the receipt to get cashback (money back)?
You don't have to do anything with it. The Mastercard Tuesday campaign does not use receipts. If you have registered your card in the campaign and make eligible payments with it (which comply with the regulations), you will automatically receive the cashback on your card within a few days of payment.
What does "merchant code (MCC) 5411" mean?
MCC is the abbreviation of Merchant Category Code. These codes are set when a merchant registers to accept card payments from customers. It is possible that some merchants change their field of activity and the merchant code remains out of date. It is the store's responsibility to update this information.
For the second campaign in the Tuesday Mastercard program - the one dedicated to supermarkets and grocery stores – the cashback (money back) is offered only to stores with merchant code 5411. It is possible that an eligible card registered in the campaign that made a payment at a grocery store not to receive cashback if the merchant code is not updated and is not 5411.
Are online grocery stores or online supermarkets part of the campaign?
Yes, online grocery stores or online supermarkets registered in the Mastercard system under merchant code (MCC) 5411 are included in the campaign.
How do I register my card in the Mastercard Tuesday program to start receiving cashback?
Cardholders must go to www.priceless.com/marti and register their card by entering their email address and full 16-digit Mastercard number and pressing the "Submit" button. After this step, the cardholders will receive a message on the screen regarding the result of the registration: successful in the program or failed. Also, if the card is registered successfully, a confirmation email is sent to the email address provided in the form.
Do I need to have a priceless.com account to register my card in Mastercard Tuesday cashback program?
No.
Is it safe to add my card number to the Priceless website? Why is it needed?
Yes, it is safe. Here's why:
The Priceless website is the property of Mastercard (as mentioned at the bottom of the pages) and the connection is SSL secured, as you can see in the address bar of your browser: the web address starts with https:// and the browser displays the icon an uncut (intact) or green lock. So any data entered on Priceless.com only ends up in Mastercard's systems, so they are safe. It is the only method by which that card can be identified. As there is no need to pay through Priceless.com, no card expiration date or CVC code is required, only the card number (16 digits on the front of the card), which makes a transaction impossible. The general recommendation remains valid: provide the card's expiration date or CVC code only when you want to make a payment on a trusted site.
The full card number (the 16 digits on the front of the card) is required to be able to send the cashback (money back) to that card using Mastercard's automated systems and to guarantee the correct identification of the transaction and its uniqueness. Through the automatic cashback benefit on the card, we can help all Mastercard customers who want a much easier way to enjoy Mastercard benefits. Once the card is enrolled in the Mastercard Tuesday campaign, customers receive the cashback on all eligible transactions from 2024, with no further action required from cardholders.
How do I know that I have successfully registered my card in the Mastercard Tuesday program?
After completing and submitting the form on the priceless.com/marti page, you will receive a confirmation message with a green icon on the page. You will also receive a confirmation email to the email address provided in the form.
How long does it take to receive the cashback?
The settlement of Cashback Compensations may vary depending on the internal procedures of the Issuer (the bank or the financial institution) and may take up to 30 (thirty) working days from the date of the transaction. Usually the period is much shorter, just a few days. The last day of payment of the Cashback Compensations related to the campaign carried out between October 1st - December 31st, 2024 is January 31, 2025.
Is there a maximum cashback limit I can receive in the current (2nd) campaign?
Yes, there is. For the current campaign that runs from April 2nd to June 25th, 2024, you can get back a maximum of 10% of the value of each transaction, for payments of at least 100 lei, within the limit of 15 lei per transaction and 50 lei per card. You can receive more cashback if you make more eligible transactions at grocery stores or supermarkets, but within the mentioned limit.
Which payment cards can participate in the Mastercard Tuesday program?
All Mastercard cards (debit or credit) issued in Romania for individuals are eligible and can participate in the program. Meal cards, social cards, Maestro/Cirrus cards or those for legal/commercial persons are not part of this campaign and cannot be entered.
How many cards can I enroll in Mastercard Tuesday?
There are no limitations or restrictions regarding the number of cards that can be registered, so within this program you can register multiple cards (debit or credit) issued in Romania for individuals. Meal cards, social cards, Maestro/Cirrus cards or those for legal/commercial persons are not part of this campaign and cannot be registered.
Why didn't I get the cashback?
The cashback is not offered on the spot, see details in the "How long does it take to get the money back on the card (cashback)" section above.
If you've waited 30 days and still haven't received the cashback, check if you've complied with all the conditions of the campaign:
If you have done the checks above and know that you should receive cashback, but it did not happen, you can write to us at contact.romania@priceless.com giving as many details as possible about your case, so that we can analyze what happened.
Do I have to register my card at each stage of the program?
No, you do not need to register your card in each campaign (stage) separately. Once registered, your card will participate in all stages of this program:
Where can I read the full rules of this campaign?
The rules of this campaign are available free of charge and can be read here: www.priceless.com/marti, by accessing the "Terms and Conditions" link.
Do I receive cashback if I made the purchase at a merchant participating in the promotion, but I used a different card when I paid than the one registered in the campaign?
No. Cashback is recorded and sent to Mastercard cards that have been successfully registered on Mastercard Tuesday. Cashback is granted for purchases made after the card has been successfully registered in the program. Previous purchases (made before successful registration) will not be taken into consideration.
Where can I check if the cashback has already been sent to my card?
All cashback transactions will contain the description of the transaction "Martea Mastercard ", so that cardholders can verify and identify them in the transaction history of each account related to the card, through the channels provided by their card issuers (for example, in the mobile banking application, in the online banking system, in the account statement, etc.)
How do I know how much cashback I received in total?
You can check the total value of the cashback on the channels provided by the card issuer (bank or financial institution): internet banking; bank application, account statements, etc. . The cashback transactions of this program are marked "Mastercard Tuesday". Their total will indicate how much cashback you received.
What is the customer support contact where I can ask questions about the program?
Please direct questions related to registration, eligibility of purchases, availability of offers or questions related to cashback registration to contact.romania@priceless.com. Don't forget to provide the email address you used when signing up so that our customer support team can verify all the details of your inquiry. It is not necessary to provide full card numbers to solve questions. If your question is related to the provision of specific goods/services that you have purchased from certain merchants participating in the Mastercard Tuesday program, please address these questions directly to those merchants' customer support lines.
How do I remove my card from the Mastercard Tuesday program so that I no longer receive cashback?
At any time, cardholders may access the card enrollment page in the www.priceless.com/marti program and follow the opt-out instructions, which will appear after clicking the opt-out link. After the correct opt-out information is submitted, cardholders will see the status message of this request; if the status appears as "successful", the provided card will no longer be included in the program for any of the benefits of the offers, starting from the date of exit from the program.
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Mastercard and Priceless are registered trademarks, and the circles design is a trademark of Mastercard International Incorporated. ©2024 Mastercard
Mastercard and Priceless are registered trademarks, and the circles design is a trademark of Mastercard International Incorporated. ©2024 Mastercard
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